Privacy Policy
Last updated: 15 June 2026
At Cays Designs, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
When you contact us, request a quotation or use our website, we may collect information including:
- Your name
- Company name
- Email address
- Telephone number
- Delivery or installation address (where applicable)
- Any information you provide relating to your project or enquiry
We may also collect anonymous website usage data through services such as Google Analytics and Microsoft Clarity to improve our website and customer experience.
How We Use Your Information
We use your information to:
- Respond to enquiries and quotation requests
- Provide signage, branding and printing services
- Communicate regarding your project
- Improve our website and customer experience
- Comply with legal and accounting obligations
We will never sell or rent your personal information to third parties.
Sharing Your Information
Your information may only be shared with trusted service providers where necessary to:
- Deliver products
- Install signage
- Process payments
- Host or maintain our website
These providers are required to protect your information.
Cookies
Our website uses cookies to improve your browsing experience and to understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Performance analytics
- Marketing and advertising (where applicable)
You may disable cookies in your browser settings at any time.
Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse or unauthorised access.
Your Rights
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where applicable
Third-Party Services
Our website may use trusted third-party services including:
- Google Analytics
- Google Search Console
- Microsoft Clarity
- Shopify
- Meta (Facebook & Instagram)
These services may collect anonymous browsing information in accordance with their own privacy policies.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Durban, KwaZulu-Natal
078 840 8126 / 081 271 4405